Who We Are

St Stephen's Hospital in Hervey Bay is Australia's first fully integrated digital hospital.

Since October 2014 when the hospital opened, Fraser Coast residents ​have access to one of the country’s most advanced healthcare facilities.

The new $96-million facility is the first fully-integrated digital hospital to be opened in regional Australia, and will transform the quality of healthcare available to the Fraser Coast’s growing population.

St Stephen’s Hospital provides a comprehensive range of inpatient medical services, as well day surgery.

Part of UnitingCare Health, St Stephen’s Hospital is a private healthcare provider owned by the Uniting Church, and is the only not-for-profit provider of private hospital services on the Fraser Coast. 

UnitingCare Health also includes The Wesley Hospital and St Andrew’s War Memorial Hospital in Brisbane and ​Buderim Private Hospital on the Sunshine Coast and is therefore a significant provider of health care services in Queensland.  Collectively, over 4,100 people are currently employed by UnitingCare Health, with approximately 100,000 patients treated annually.

As a registered charity and not-for-profit facility, St Stephen’s is committed to re-investing surplus funds for the development of the hospital, its services and its employees. This benefits the community by creating facilities that utilise leading edge technology and staffed by leaders in their field. 

Our Motto, “Personal Care, Professional Approach”, employs compassion, care, honesty and integrity throughout every aspect of our care.

Awards

At St Stephen's we strive for excellence and present our outcomes to our peers.St Stephen’s Hospital’s commitment to excellence in all fields has been acknowledged by a wide array of awards.

Many of the hospital’s staff have also received individual awards and commendations for their efforts in providing excellent care and service.

2013
UCH Innovation & Excellence Awards – Winner
Excellence in Patient Outcomes Category – “Falls Prevention Project”

UCH Innovation & Excellence Awards – Finalist
Outstanding Service to Others Category – “Reconciliation Action Plan”

2012
UCH Innovation & Excellence Awards – Winner
Outstanding Service to Others Category – “Consumer Engagement Strategy”

2008
UCH CEO Recognising Excellence Awards – Finalist
Values in Action Category – “Leading Through Learning – Medical Community Engagement Through Education”

2007
UCH CEO Recognising Excellence Awards – Winner
Valuing Employees and Workforce Management Category – “A Positive and Healthy Culture”

UCH CEO Recognising Excellence Awards – Finalist
Visionary Leadership and Organisational Performance Category – “Meeting Patient and Community Needs on the Fraser Coast”

1999
Australian Private Hospitals Association – Winner
“Award for Excellence”

Australian Human Resources Institute – Winner
“Excellence in People Management Award”

Building community partnerships

St Stephen’s has developed a program known as “Building Partnerships in our Community”. This program includes a range of initiatives that are designed to encourage and build community engagement. The intent is to build a platform of partnering and connecting with key groups in our community, and to see these partnerships grow and strengthen.

Since its inception, St Stephen’s has made considerable inroads to establishing working partnerships and exploring opportunities with community groups, schools, educational institutions, support agencies, local businesses and the Indigenous community (in alignment with the UnitingCare Queensland Reconciliation Action Plan). Together, we explore opportunities as to how we can work together on community projects to improve services to our patients.

In 2012, St Stephen’s was the proud recipient of the UnitingCare Health CEO Innovation and Excellence Award for the work undertaken as part of this program.

By working together with different networks and groups who provide a wide range of services and support our community, St Stephen’s can improve services to the Fraser Coast community and demonstrate its commitment to the Shared Values of UnitingCare Queensland. It also provides an opportunity to share information about hospital services, both now and in the future, and maximise how these services can best serve the wider community.

If you would like to work together with St Stephen’s on a community project, please contact Jocelyn Watts, Communications Officer, on 07 4120 133​4.

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