Your stay

Three medical staff members view a digital screen at St Stephen’s Hospital.

Welcome to St Stephen’s

Thank you for choosing St Stephen’s Hospital for your care. With spacious rooms and the most caring environment, we have a range of amenities to make sure you are as comfortable as possible and know what to expect while you’re here.

Your room


Our spacious rooms are equipped with a Patient Entertainment System, which provides you with access to a range of entertainment and information services. These include:

  • Television.
  • Music.
  • Internet.
  • Telephone.
  • General information.
  • Meal ordering.
  • Nurse call bell.
  • Newspapers

For a full guide to using your entertainment system, download our Patient Information Book.


Alternatively, you may access Wifi on your computer, phone or device:

Network: UCH_GUEST

A password is not required.


During your stay with us, you’ll have access to read the latest news through our complimentary newspaper subscription. The subscription offers you access to all News Corp digital newspaper sites through the Patient Entertainment System in your room or via your own device while connected to our Guest WiFi. You’ll be provided with more information about how to access the newspaper subscription on admission.

Ward routine

Nurses’ shifts are as follows:

  • 7am-3.30pm
  • 2.30pm-11pm
  • 10.30pm-7.30am

Mealtimes vary depending on the ward you are in. This is only a guide:

  • Breakfast: 7.30am-8am
  • Morning tea: 10am-11am
  • Lunch: 12pm-1pm
  • Afternoon tea: 2pm-3pm
  • Dinner: 5pm-5.30pm
  • Supper: From 7pm

You can order your meals through the entertainment system in your room. You will need to order at least two hours prior to the meal.

Hospital amenities


Our cafe is open:

  • Monday to Friday: Approximately 7.30am-3pm.
  • Saturday: 9.30am-1.30pm.
  • Sunday: Closed.
  • Chapel

    The chapel is located on the ground floor. It is available at all times for reflection, prayer and as a quiet and sacred place. For more information, visit our Pastoral care page.

    Patient and family short-term accommodation

    A double bed in the motel-style Christensen House accommodation for patients and their families at St Stephen’s Hospital in Hervey Bay.

    Christensen House

    Christensen House provides short-term motel-style accommodation to patients and their families. It is located in close proximity to the hospital, making it easier for out-of-town patients or family members who may have to make several trips to the hospital.

    All rooms feature a queen size bed and include ensuites and limited cooking facilities. There are also laundry facilities and parking available onsite.

    The construction of Christensen House was made possible by a generous donation from the Christensen family, and the help of members of the community and local suppliers.

    For more information on costs and booking a room, please call 07 4120 1200.

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