Privacy & Clinical Governance

Privacy Principles

St Stephen's Hospital is committed to the responsible management of personal information in accordance with the Privacy Act 1988 (Cth) and Australian Privacy Principles (APP’s).  These principles are legally binding and the cornerstone to the framework for the protection of information privacy, prescribing how,  as an organisation, we handle personal information across its lifecycle, including its collection, use, disclosure and storage.  This Privacy Policy Statement describes how UnitingCare Health and UnitingCare Health hospitals manage personal information.

The Australian Privacy Principles do not apply to de-identified information or data collected for statistical purposes.

For more information on privacy please contact the Office of the Australian Information Commissioner.

Feedback
St Stephen's Hospital genuinely welcomes your feedback. We strongly encourage you to contact us with your thoughts, comments and questions.

Clinical Governance

Clinical Governance at St Stephen's fits within a robust governance framework that connects with the whole of UnitingCare Health.

UnitingCare Health has a strong and effective integrated clinical governance framework. We have developed reliable systems and processes within our hospitals and corporate structures regarding risk assessment, reporting, incident management, accountability, monitoring and evaluation.

We involve our people – doctors, nurses, allied health practitioners and staff – in developing a culture focused on safe care, quality outcomes, person-centred care, and excellence in performance.

UnitingCare Health committees encourage and seek clinician involvement and leadership. Each hospital has its own Medical Advisory Committee and Quality and Safety Committee(s) that actively monitor their individual quality and safety outcomes and patient experience data. This data informs and drives the Quality programs and initiatives.

Our local systems are supported by the UnitingCare Health and UnitingCare Queensland systems, committees and reporting structures that monitor progress on safety and quality goals and standards.

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